Privacy-Policy

Infinity Games Studio

Last Updated: April 9, 2025

Infinity Games Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile games and related services (collectively, "Services"), including:

Smash N Collect
Hexa Color Jam
Hexa Match 3D Jam
RailX Escape

By downloading, installing, or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Data Controller

Infinity Games Studio is the data controller responsible for your personal data.

Email: contactinfinitygamesstudio@gmail.com

2. Information We Collect

We collect the following types of data when you use our Services, subject to your consent where required by law:

a. Personal Identifiers

Advertising identifiers (e.g., IDFA for iOS, GAID for Android)
IP address
Device ID

b. Device Information

Device make, model, and operating system version
Device settings (e.g., screen size, orientation, battery level, memory usage, font size, theme)

c. Usage & Interaction Data

Game activity (e.g., session duration, levels completed)
Interactions with ads (e.g., clicks, rewarded video views)
App events (e.g., launches, installs, updates)
Crash logs and diagnostic data

d. Location Data

Approximate location (country and city-level) derived from IP address or device settings
Time zone and language preferences

e. In-App Purchase Data

Transaction details (e.g., purchase date, item purchased, amount spent)
Payment method identifiers (processed via third-party platforms like Google Play, not directly by us)
Purchase history within our Services

f. Cookies and Tracking Technologies

We and our third-party partners use cookies, SDKs, and similar technologies to collect data over time across our Services and other apps/sites for analytics and personalized advertising.

3. How We Collect Data

Directly from You: When you interact with our Services (e.g., playing games, viewing ads, or making in-app purchases).
Automatically: Via device sensors, SDKs, and tracking technologies embedded in our games.
From Third Parties: Through analytics, advertising, and payment processing partners (see Section 4).

4. Third-Party Services & SDKs

We work with third-party partners to provide analytics, advertising, payment processing, and game functionality. These partners may collect data as outlined below and in accordance with their own privacy policies:

Analytics Providers:
- YSO Corp SDK
- Tenjin
- GameAnalytics
Advertising Networks:
- AppLovin / MaxAds
- AdColony
- Chartboost
- Facebook Ads SDK
- Google AdMob / Ad Manager
- Unity Ads
- IronSource
- Snap, Vungle, Tapjoy, Mintegral, and others
Payment Processors:
- Google Play In-App Billing (for Android transactions)

For a full list of third-party SDKs and their privacy policies, please visit their respective websites or contact us. These partners may use your data for their own purposes, such as ad personalization or payment processing, subject to their terms. For in-app purchases, payment data (e.g., credit card details) is handled directly by Google Play, not us, and is subject to Google Play’s Privacy Policy.

5. Purpose of Data Collection

We collect and process your data to:

Operate, maintain, and improve our Services
Process and fulfill in-app purchases (e.g., unlocking features or items)
Provide customer support (e.g., resolving purchase issues)
Analyze usage trends and enhance gameplay experiences
Deliver personalized ads and measure ad performance
Detect and prevent fraud, cheating, or security threats (e.g., unauthorized transactions)
Comply with legal obligations (e.g., tax or financial reporting)

6. Legal Basis for Processing

We process your data based on:

Consent: For personalized ads and certain data collection (e.g., advertising IDs).
Contractual Necessity: To fulfill in-app purchases and provide access to purchased content.
Legitimate Interests: To operate our Services, improve functionality, and ensure security.
Legal Obligations: To comply with applicable laws or regulations (e.g., payment records).

7. Consent and User Control

We request your consent for data collection via an in-game pop-up when you first launch our Services. You can manage your preferences as follows:

In-App Settings: Adjust consent via the "Privacy Settings" or "Manage Data" menu in our games.
Device Settings:
- iOS: Settings > Privacy > Advertising > Enable "Limit Ad Tracking"
- Android: Settings > Google > Ads > Enable "Opt out of Ads Personalization"
In-App Purchases: Purchases are optional and initiated by you. Payment data is managed via Google Play; refer to their settings for control options.

Withdrawing consent or opting out may limit personalized ads, but you may still see non-personalized ads. In-app purchases remain available unless restricted via device settings (e.g., parental controls).

8. Children’s Privacy

Our Services are not directed to children under 13 (or 16 where required by local law). We do not knowingly collect personal data from children, including purchase data. If we learn that a child has provided us with personal data or made an unauthorized purchase, we will delete the data and refund the purchase where possible. Parents or guardians can contact us at contactinfinitygamesstudio@gmail.com for assistance.

9. Data Retention

We retain personal data for up to 13 months after collection, unless required longer for legal compliance or legitimate business needs (e.g., fraud prevention, purchase records). Purchase-related data may be retained longer for accounting or refund purposes, as required by law. Anonymized data may be kept indefinitely for statistical purposes.

10. Data Sharing & Transfers

We may share your data with:

Third-Party Partners: Ad networks, analytics providers, and payment processors (e.g., Google Play for in-app purchases; anonymized or pseudonymized data where applicable).
Service Providers: Companies acting on our behalf (e.g., cloud storage providers).
Legal Authorities: If required by law or to protect our rights (e.g., transaction disputes).

Data may be transferred outside the European Economic Area (EEA). We ensure compliance with data protection laws through safeguards like Standard Contractual Clauses or by transferring to countries with adequate protection levels.

11. Your Data Protection Rights

If you’re in the EEA, UK, or other regions with similar laws, you have the following rights:

Access your personal data (including purchase history)
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise these rights, email us at contactinfinitygamesstudio@gmail.com with your request and proof of identity.

12. Data Deletion Requests

To delete your data:

Use the in-game "Delete My Data" option (if available).
Email us at contactinfinitygamesstudio@gmail.com with your request, including your Device ID or Advertising ID. Include purchase details if you want transaction data removed.
For third-party data (e.g., payment info), contact the relevant provider:
- Google Play: Follow their data deletion process.
- GameAnalytics: privacy@gameanalytics.com

We’ll process deletion requests within 30 days, subject to legal obligations (e.g., retaining purchase records for tax purposes).

13. Security

We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data, including purchase-related information. However, no system is 100% secure, and we cannot guarantee absolute security.

14. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via in-game notices or email. The updated policy will be posted here with the revised "Last Updated" date.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, including in-app purchases, please reach out:

Email: contactinfinitygamesstudio@gmail.com

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